About TLH Consulting

30 Years of Watching Businesses Lose Money — And Learning Exactly How to Stop It

Terry Hennessee has spent three decades on the inside of retail, manufacturing, distribution, and service industry operations — not as an outside observer, but as the person responsible for making the numbers work.

Terry Hennessee — Founder, TLH Consulting
Terry HennesseeFounder, TLH Consulting
The Story

It Started With a Simple Question: Where Is the Money Going?

During his career in big box retail, Terry was tasked with creating a new function within the LP world, analyzing losses and finding where the money was going.  Operational shrink, the gap between what a business should be making and what it actually keeps is almost never explained by slow sales. It's explained by what's happening inside the operation.

Over 30 years working in and consulting for businesses across retail, manufacturing, distribution, and service industries, Terry developed a systematic approach to finding and closing every major source of profit leakage — from the receiving dock to the POS terminal, from the stockroom to payroll.

That system became the foundation of TLH Consulting. And eventually, it became a book: Are You A Margin Hawk.   Available online at Amazon, Barnes & Noble, and Books a Million.

Experience

What 30 Years Looks Like

30+Years in Operations & Security
8Profit Pillars Developed and Proven
100sWaste, Fraud, and Abuse Interviews identifying where margin leaks occur
1Complete System — Documented and Field-Tested
The Book

The Operational Profitability System — In Print

Everything Terry has learned across 30 years of protecting business profit is now documented in a complete, chapter-by-chapter framework.

The Operational Profitability System manuscript
Chapter 1

The Hidden Money Problem

Why your sales numbers are lying to you — and how to find the real story in your data.

Chapter 2

Walk Your Business

A physical security assessment framework that reveals vulnerabilities most owners never see.

Chapter 3

The Receiving Dock

The most expensive place nobody is watching — and how to change that immediately.

Chapter 4

Inventory Control

Where your margin goes to die, and the counting and tracking systems that protect it.

Chapter 5

Cash & POS Controls

Closing the easiest door thieves walk through — internal and external.

Chapter 6

Employee Theft & Internal Fraud

How to find it, stop it, and handle it without destroying your team culture.

Chapter 7

Labor Controls & Payroll Leaks

The profit drain hiding in your biggest expense — and the controls that stop it.

Chapter 8

The 90-Day Asset Protection Plan

A complete, prioritized system for plugging every leak and keeping your money.

Worked with Terry? Share your experience.

Your review helps other business owners find the help they need.

Leave a Google Review

Work With Terry Directly

Every TLH Consulting engagement is led personally by Terry — no junior consultants, no generic playbooks. Just 30 years of experience applied to your specific operation.

Book a Free Consultation